New DHHS (Pre: NDIS) Group Home Residential Statement (extract), April 2015
Rostered staff provide person centred active support to residents in their daily activities such as personal care routines, preparation for day activities, meal preparation, managing money, travel, communication, support to manage health and wellbeing, community participation and inclusion. A roster is available in the group home identifying staff and the shift hours. Rosters are reviewed regularly and updated to reflect resident need. Rosters usually include overnight support such as sleepover or active night models.
Support will be based on the information provided to us in relation to your day to day support requirements, your goals and aspirations as outlined in your support plan (when developed) and be governed by any other planning that may be required. Our staff will work with you to provide options and experiences that reflect your goals and needs.
LISA Comment: Including the above in DHHS residential statements is a move by this state government department to make itself NDIS frendly. Access to a staff duty roster by consumers (families) has always been taboo - to the extent rosters were guarded from 'families' better than the crown jewels!
Never before was the level and type of care to which the resident was/is entitled, openly defined. The general practice was/is the resident should be grateful for anything, and never, ever, complain!.
This a a traditional restrictive practice, public service, state government department attempting to move from its traditionl captive market, where the consumer is not valued, to the marketplace. This is not because it wants to make ammends, but that its comfortable, well paid for what they do or are expected to do, staff to keep their jobs.