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L.I.S.A Inc
 
LISA... is a parent support and lobby group, for parents and families with a family member having an intellectual or multiple disability, and living in a supported accommodation group home in the State of Victoria, Australia.
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The processes are bureaucratic and complex

Further NDIS Matters of Concern

Service Evaluation

Currently NDIS/A states they have no formal service evaluation.  There is however consideration being given to having a form of the Victorian “Community Visitor Program (CVs)”.

Over the years the Office of the Public Advocate (OPA) has watered down the CV Program from its wonderful concept in 1986 when the legislation was first enacted, to a shadow of itself now.  With one of the depleted concepts being that CVs no longer actively seek service evaluation from group home residents and their stakeholders.  Their report to the service provider carries little or no consumer service evaluation.

This is in total contrast to the UK CV process, under the Care Quality Commission (CQC).  This service specifically seeks service evaluation from as many sources as possible.

Need for Proper Behaviour Management

The NDIS IFP (Individual Funding Package) to participants (consumers), means they have the financial ability to choose their service provider.  With service providers now in the marketplace, they can choose their customers. 

Those with exceptional behaviours of concern could, therefore, fall through the gap.  The NDIS has a responsibility to ensure positive provision is made that proper behaviour management be available in appropriate settings, with well remunerated, trained and motivated staff with outcome expectation set upon them to acheive good outcomes.  In total contrast with the present where regular staff are expected to manage and can do little more that attempt to provide reasonable basic care - frequently little more than mindercare.      

Residential Charge/Board and Lodging

The NDIS claim they will ensure no one is worse-off in changing to the NDIS, Yet the residents of DHHS managed group homes will be significantly worse-off if their residential charge is increased to that currently being paid by the residents of NGOs (Non Government Organisations)

The residents of  DHHS Department of Health & Human Services, Victoria) managed group homes have, for years, paid the actual cost of living - housekeeping, utilities, etc, around 55% of their DSP.  This is in contrast to a straight percentage of DSP (Disability Support Pension) charged by NGOs with no accountability breakdown – being around 70% of DSP.

NDIS Money on the Streets

Although NDIS money will bring service providers out of the woodwork, the demand for service will out-strip the number of support staff, which will potentially lead to reduced qualifications and standards.        

Little incentive for House Supervisors to work weekends

The current DHHS system provides little incentive for house supervisors to work weekends, as they are on fixed salaries.  They get no extra for working weekend, so why bother to work on Saturdays and Sundays.  Whereas, these are the days staff need supervision as the residents are at home all day and in need of more than mindercare. 

LISA Inc   ~   Phone: 03 9434 3810   ~   Email: vk3qq@optusnet.com.au   ~   Address: 73 Nepean Street Watsonia VIC 3087

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