Although most people using “Day Services” have an ISP (individualised Funding Package), there is little potential to move if the service is poor, as there are few services with few vacancies.

The intention of the NDIS (National Disability Insurance Scheme), through the NDIA (National Disability Insurance Agency), on the recommendations of the Productivity Commission, is to fund all services for people with a disability through ISPs. Sounds good, but is it…

Apart from the massive array of problems in moving to a different service provider for many people with an intellectual or multiple disability who do not easily tolerate change, there is the service providers’ covert “black list” of people who dared to question service provision,

Service providers rely on the “black list” to reduce the impact of families with a track-record of assertively questioning the service level and quality their family member is receiving.

The “Black-List” is likely to be quite extensive when all services are funded by ISPs. So the NDIS principle of “market driven quality” could be significantly reduced in practice by both black lists and that people with a disability don’t move as easily as changing from Telstra to Optus.