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Concerns parents/families have with the care of their family member with a disability who is living in a group home, especially those where DHS, Victoria, is the direct care service provider.

Almost all clothes are washed almost every day! This is often not because they require washing, but because the system of care is fragmented, and has difficulty determining those clothes which the general population determines can be worn for a period before washing or dry-cleaning.

Therefore, the resident’s clothes become worn-out, and look shabby, far more quickly that those of the general population.