This community sector union says:
- People with profound and cognitive disabilities and are unable to self-advocate are at high risk of exploitation by unscrupulous service providers. HACSU recommended the rules be tightened to ensure quality care, support and standards are met with regards to police checks, qualification standards and experience.
- Disability support workers are at high risk of losing secure working conditions, with the sector moving towards insecure work. This in turn, will lead to qualified and experienced disability support workers leaving the sector to pursue more secure working conditions.
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Most of the problems for vulnerable people is the failure of service provider management to properly manage the business of ensuring recognised care policies, standards and values are fully and consistently implemented at the service point within their direction, intention and spirit. And, that families and other stakeholders are recognised, accepted and respected in their role of questioning, questionable service provision. In most cases this is not how it is at present, where service providers, especially the direct service provision of DHS, Victoria, treat families as intruders with their concerns avoided at all costs.
The movement from block funding towards ISP funding (insecure work as HACSU call it) has been brought about through the inability of service provider management to ensure recognised care policies, standards and values are fully and consistently implemented at the service point within their direction, intention and spirit. Good service management and staff should blame poor management and staff for ‘consumer control of funding’ being the only viable option for the Productivity Commission.