The Department of Human Services, Disability Services, Victoria, has total despotic control over almost every aspect of support services for people with disabilities, and of the people themselves.
This is as a direct result of government general revenue funding for disability services being provided through this government department - rather than directly from Treasury, or via and independent agency.
With its huge public service bureaucratic infrastructure, the department has major conflicts of interest. Just to name a few… “It is the sole government funding body for disability services throughout Victoria. It is a major direct service provider/ landlord throughout Victoria And, it is the major regulator of disability services throughout Victoria”.
A large percentage of funding the department receives from government is chewed-up with its determination to have total and bureaucratic control over every service for, and all persons with disabilities, on its empire building and bureaucratic waste, and on its need to buy its way, rather than properly manage its way - a direct result of its reactive/disaster, rather than proactive management.
In total contrast, non-government, not for profit service providers, community service organisations, who provide services similar to department’s direct services, are expected to provide services equal to or better on the smell of an oily rag. And, they are intimidated by the department’s power hungry ignorant bureaucrats at the drop of a hat. Whereas, the department’s direct services do whatever they wish, at enormous cost.
There is little difference in the way the department’s captive market philosophy intimidates its consumers, their families and non-government service providers.
The department’s recent intimidation tool against non-government service providers is the “Funding and Services Agreement”.
The range and intensity of intimidation contained in this document forced National Disability Services to seek legal advice, advice which confirmed where the department’s despotics had worded clauses to allow the department to make, at their absolute discretion, unilateral decisions which adversely impact on CSOs – “Do what we say without question or redress, or else!”
The legal advice finds department power over CSOs has no limitations or application/negotiation benchmark/s, or natural justice such as equal opportunity for CSOs to be entitled to an independent review process.