A field Professional Development Workshop
This “Values & Attitudes in Action”, free one day workshop was designed for disability support workers to work together with the trainer to establish and explore a shared understanding of the values that underpin working in the disability sector and the attitudes required to perform their job.
These understandings looked at the difference between personal and workplace values, shared community values, laws and the expression of these in our work behaviour.
The workshop was specifically designed for disability direct support workers. It would also be valuable for the supervisors and managers of those workers. Learning activities in the session assume participants are working directly with people with a disability.
This all day workshop was very much about all staff having the right “Values & Attitude”. Number one factors in the provision of quality of life care.
It was FREE, provided a free lunch and it was FUNDED by the DHS. Yet despite this, just12 people attended, and only one was from the DHS!
So, again, we see DHS reactive not proactive management funding events, but unable to ensure their staff attend such valuable attitude training.
This is disappointing, but not surprising given this government department’s captive market, secure employment, reactive management, no customer service, the customer is always wrong bureaucratic ‘system’.
Or, as the Productivity Commission says, “The current ‘system’ cannot be called a genuine ‘system’ to achieve desired outcomes.