Most families with an adult member in a supported accommodation group home and/or a day centre, have major concerns as to just what is happening to their vulnerable family member behind the closed-doors of these facilities - given many have few meaningful checks and balances, and little transparency.
Those group homes funded by the Department of Human Services, are subjected to visits by members of the community visitor program, under the Disability Act 2006, managed by the Office of the Public Advocate (OPA).
At present there is no independent evaluation of day services, where the outcome reports are available to families/the public.
Community visitor reports are not available from the OPA, as the OPA is not subject to FOI (Freedom of Information), CV reports are, however, available for all group homes funded by the DHS, under FOI from DHS Head Office in Melbourne - at a charge of $24.40 per FOI request.
Just make a simple written request to:
DHS, FOI: Manager, FOI Department, Department of Human Services,
50 Lonsdale Street, MELBOURNE 3000
Dear Sir, I request under FOI, copies of all the Community Visitor Reports for SSA, group home, at ……………………………, for the period, ………. to-date.
And, include the fee. Response time can be anything up to two months. But it’s worth the wait to see the CV view of the service